SHOPIFY CASE STUDY
Atomic Coffee Roasters, New Zealand's premium coffee roaster, has partnered with CyberWorkshop since 2020 to automate their operations through MYOB Exo integration. This long-term collaboration has enabled them to efficiently manage both standard orders and their subscription coffee service, while maintaining their commitment to quality and customer service.
Challenge
As a leading coffee roaster managing both standard orders and a growing subscription service, Atomic Coffee needed to streamline their operations between Shopify and MYOB Exo. Their subscription service, offering weekly, fortnightly, and monthly deliveries of rotating single-origin coffees, required sophisticated order handling and automation.
Solution
Working with CyberWorkshop, Atomic Coffee implemented a comprehensive integration between Shopify and MYOB Exo. Key features include:
Automated sales order creation in MYOB Exo
Custom subscription order handling
Real-time inventory synchronization
Price synchronization for both standard and subscription products
Automated customer creation in MYOB Exo
Custom debtor management system
Specialised subscription order routing
Results
The integration delivered significant improvements across their operations:
Order Processing
Automated order creation in MYOB Exo
Streamlined subscription management
Accurate pricing across platforms
Enhanced inventory control
Simplified customer management
Subscription Service
Automated subscription order handling
Flexible delivery scheduling
Custom pricing management
Seamless subscription modifications
Improved customer experience
Operational Efficiency
Reduced manual data entry
Real-time system synchronization
Improved accuracy
Streamlined workflow
Enhanced reporting capabilities
Atomic Coffee
