SHOPIFY CASE STUDY
Sony Music Australia, a leading force in the Australian music industry, revolutionized their ARIA reporting process with a custom Shopify application developed by CyberWorkshop. This automation solution streamlined their data submission workflow while ensuring complete accuracy and compliance with industry standards.
Challenge
As one of Australia's leading music companies, Sony Music Australia needed to efficiently report their digital sales data to ARIA (Australian Recording Industry Association). Their existing manual reporting process was time-consuming and prone to errors. They required a solution that could automatically generate ARIA-compliant reports while maintaining data accuracy and handling complex sales scenarios including refunds and cancellations.
Solution
Working with CyberWorkshop, Sony Music Australia implemented a comprehensive Shopify reporting application.
Key features include:
Automated ARIA-compliant TAB delimited file generation
Custom metafields for ARIA-specific product information
Advanced sales qualification filtering system
Detailed reporting for various date ranges
Automated data validation and error checking
Custom email notification system
Historical report tracking and archiving
Secure data handling protocols
Results
The application delivered significant improvements across multiple areas:
Operational Efficiency
Eliminated manual report generation
Streamlined data validation process
Reduced reporting errors
Improved audit capabilities
Enhanced data accuracy
Reporting Capabilities
Automated sales qualification
Real-time data filtering
Comprehensive audit trails
Flexible date range reporting
Detailed transaction tracking
Enhanced Features
Intelligent refund handling
Order cancellation tracking
Release date validation
Custom metafield management
Automated email distribution
Historical report archives
Sony Music Australia
