How to Connect MYOB Acumatica with Shopify

Step-by-step guide to connecting MYOB Acumatica with Shopify using InSyncer. Learn how to configure API access, map data, test your connection, and start syncing orders, stock, and pricing automatically.

Written By: Mark Fordham

Last Updated on June 19, 2023

Connecting MYOB Acumatica with Shopify allows you to unify your online store with your back-office systems — keeping products, stock, pricing, and orders fully in sync.

InSyncer for MYOB Acumatica, built by CyberWorkshop, is a certified integration app that automates this connection. It ensures data moves seamlessly between your ERP and Shopify, helping your team save time, reduce errors, and deliver a better experience to trade and retail customers.

Why integrate MYOB Acumatica and Shopify?

When you connect Acumatica with Shopify, you can:

  • Sync products, inventory, and pricing directly from your ERP

  • Send orders, customers, and payments back into MYOB Acumatica automatically

  • Display debtor-specific pricing and B2B order history on Shopify

  • Keep MYOB Acumatica as your single source of truth for stock, pricing, and order management

  • Reduce double handling and eliminate manual exports

Requirements

Before connecting, you’ll need:

  • An active MYOB Acumatica environment (Cloud or Hosted)

  • A Shopify or Shopify Plus store

  • An API license and API user set up in Acumatica (see Acumatica API guide)

  • Permission to install apps in Shopify

Step-by-Step: Connecting InSyncer for MYOB Acumatica

1. Install the app

Visit the official Shopify App Store listing:
👉 InSyncer for MYOB Acumatica

Click Add app, then follow the prompts to connect your Shopify store.

2. Enter your Acumatica credentials

Once installed, you’ll be asked to enter:

  • Base URL of your Acumatica instance

  • Username and Password (for your API user)

  • Tenant and Branch

  • Endpoint name and version (e.g., Default/22.200.001)

💡 Tip: We recommend using a dedicated API user such as shopify.api with full access to Sales Orders, Stock Items, and Customers.

3. Map your data

InSyncer lets you choose how your data flows:

  • Products and stock from Acumatica → Shopify

  • Orders and customers from Shopify → Acumatica

  • Optional syncs for payments, discounts, and freight

Custom field mapping is available for advanced setups.

4. Test your connection

After saving your configuration, click Run Test.
If successful, you’ll see confirmation messages for:

  • Connection established

  • API authentication valid

  • Example product sync successful

If you receive any errors, check API permissions and endpoints.

5. Start syncing

Once tested, toggle Sync Active.
From here, InSyncer will automatically:

  • Create or update products in Shopify

  • Update stock levels in real-time

  • Send orders and payments back to Acumatica

You can monitor all activity from the Sync Logs screen.

Supported Syncs

Sync Type

Direction

Description

Products

Acumatica → Shopify

SKU, title, description, images, categories

Pricing

Acumatica → Shopify

Debtor-specific or tier-based pricing

Stock

Acumatica → Shopify

Real-time stock levels per warehouse

Orders

Shopify → Acumatica

Sales orders, line items, payments

Customers

Shopify → Acumatica

Account creation, tagging, and updates

Troubleshooting

If your connection test fails:

  • Verify your API user credentials and permissions.

  • Confirm the endpoint name and version match your environment.

  • Check your firewall settings (if hosted on-prem).

  • Review the Sync Log for detailed messages.

If you need assistance, contact support@cyberworkshop.co.nz — we can quickly identify the cause and guide you through resolution.

Related Guides

FAQ

Do I need Shopify Plus?
No, InSyncer works with all Shopify plans, though Shopify Plus offers additional B2B features.

Can I connect multiple Shopify stores?
Yes. InSyncer supports multi-store and multi-company configurations.

Is the sync real-time?
Yes. Inventory updates and orders sync automatically using scheduled background jobs.

Does it work with custom tables or fields?
Yes. InSyncer supports custom field mappings and advanced configurations.

Summary

By connecting MYOB Acumatica with Shopify using InSyncer, you can achieve a truly unified commerce setup - one system for data, one for sales, and a seamless bridge between them.

To learn more or schedule a walkthrough, contact the CyberWorkshop team.