Setup & Configuration
Why We Built InSyncer
The story behind why CyberWorkshop developed InSyncer instead of using the native Acumatica connector
Written By: Mark Fordham
Last Updated on June 19, 2023
Why We Built InSyncer
We tried getting the native Acumatica connector to work for a customer project. We couldn't. We've been a Shopify Partner since 2012. We're technical - we have backend development experience and over a decade working with MYOB ERPs. The native connector had us stumped. Multiple support requests logged through the MYOB partner on the project. No clear answers. No progress. Our client needed to go live and we were getting nowhere.
So we built it ourselves.
What We Learned
The native connector is a spaghetti junction of convoluted entity mapping settings with unclear documentation and no direct support path. As a Shopify agency, we know exactly what data needs to surface in Shopify to power commerce properly - but the connector seemed designed by people who only understood the ERP side.
Why This Matters for You
Because we built InSyncer, we can explain how it works. Better yet, we just handle it for you - working with you, your MYOB partner, and any other parties involved to get your integration where it needs to be.
Less Frustration. No Workarounds. Proper Support.
If you're tired of wrestling with something that doesn't make sense, reach out - we'll get it sorted.
